Tour & Visit Team Lead and Leadership Development Program Specialist Vacant ~ UN Jobs NGO Jobs Vacancy Announcement Recruitment and Employment Information at Non Profit


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December 2, 2008

Tour & Visit Team Lead and Leadership Development Program Specialist Vacant

URGENTLY REQUIRED

An International Christian Ministry for Children Development, is seeking
for highly motivated and experienced national staff to be based in
Bandung Field Office, for the position below

I. Tour & Visit Team Lead (Code: TVTL)

Job Summary

The Tours & Visits Team Lead creates a rich visit experience in the
country for key ministry partners (donors, speakers, artists, advocates,
sponsors, etc.) with the goal of building sponsor/donor understanding
and commitment to organization's work. Responsible for coordination
with partner trip leader and program teams to ensure each trip meets
intended goal(s).

Core Duties and Responsibilities

1. Working within one's influence, serves as an advocate for children
around the world who live in poverty and are not able to speak up for
themselves. This includes being informed about the issues of children
and influencing others to care about children in need.

2. Implements Tours & Visits strategy with Program Communications
Manager.

3. Manages visits and group trip processes by assuring a tailored
experience for partner visitors. Implements logistics and trip planning
and ensures overall alignment between cost and budget. Troubleshoots
vendor/supplier relationships as needed.

4. Delivers a rich organization experience by understanding the target
audience and their needs. Serves as key liaison with partner trip
representative. Communicates with excellence about organization's
program and about important cultural and country-specific information.
Ensures experiential learning for visitors.

5. Responds and trains others as needed to respond appropriately to
different types of audiences and group types (major donor,
artist/speaker, etc.); trip types (sponsor tour, short term trip, etc.)
and different cultures.

8. Oversees development of visitor-oriented content through strong
understanding of organization global corporate knowledge. Effectively
communicates about poverty, organization's ministry model, ministry,
partnerships, funding opportunities and cultural nuances.

9. Monitors and responds to security alerts that affect incoming
visits.

10. Collaborates with office staff on finance, program and
communications related activities.

11. Maintains knowledge of government policies regarding entry and
visas of foreigners.

12. Manages and supports the Tour & Visit Specialists in their work as
delegated by Program Communications Manager.

a. Ensures development and fulfillment of work and development
plans.

b. Directs day-to-day work of T&V specialists. Provides regular
feedback and conducts performance reviews. Provides day-to-day support
and counsel.

13. Cross-trains each Program Communications teammate or contractor as a
generalist who can to respond to many types of audiences, group and
visit types.

14. Shares Program Communications team responsibilities as needed to
balance coverage during peak-demand intervals. May include
communications coverage or content transmission.

Qualifications

1. Fluent in both written and spoken English, with excellent
communication and interpersonal skills, especially across cultures.

2. Comfortable communicating in English in front of large groups.

3. Formal education in hotel management/hospitality industry,
marketing, public relations or other communications field or
demonstrated satisfactory experience in trip hosting. Supervisory
experience preferred.

4. Strong customer service mindset and understanding of the
sponsor/donor communications needs-what moves them to deeper
understanding of poverty and deeper commitment to advocacy and action on
behalf of poor children.

5. Public relations experience or demonstrated aptitude for being
Organization's front-line ambassador in the field. Demonstrates
hospitality and care for others.

6. Solid understanding of and sensitivity toward poverty, the child
and the significance of the sponsor-child relationship.

7. Excellent organizational and project management skills, with
ability to be flexible and respond to changing variables (weather, road
conditions, visitor illness, etc.), including high-stress situations.

8. Ability to make sound judgements with little supervision.
Proven skills in negotiation.

9. Ability to travel on a regular basis (40-50%).

II. Leadership Development Program Specialist (Code: LDPS)

Job Summary

The Leadership Development Program Team Lead interprets, contextualizes
and implements global LDP parameters. Coordinates all student
documentation and monitors and evaluates LDP outcomes, indicators and
activities.

Core Duties and Responsibilities

1. Working within one's influence, serves as an advocate for
children around the world who live in poverty and are not able to speak
out for themselves. This includes being informed about the issues of
children and influencing others to care about children who are in need.

2. Interprets, contextualizes and implements global LDP
directions and decisions as defined in the Program Field Manual.

a. Ensures LDP is focused on achieving student and sponsor
outcomes.

b. Manages the implementation of the LDP Curriculum.

1) Organizes LDP activities such as training workshops, seminars,
camps and orientation.

2) Coordinates network of external trainers, speakers and resource
people for LDP Curriculum training (in the absence of a Team Lead).

3) Monitors/follows-up on student performance.

c. Coordinates, trains and supports network of mentors.

d. Facilitates service opportunities for students. Assists mentors
and students in the development.

e. Ensures effective use and management of complementary
intervention activities in LDP.

3. Coordinates and facilitates the submission of all student
documentation for sponsors and donors. Ensures training for students on
documentation requirements. Coordinates the taking of student
photographs.

4. Monitors and evaluates overall student progress against
outcome indicators.

5. Coordinates all administrative and documentation aspects
of the program. Coordinates program promotion and student selection.
Supports the planning, budgeting and reporting processes for LDP.
Coordinates LDP Advisory Committee activities (in the absence of a Team
Lead). Coordinates LDP student assignments and quota (in the absence of
a Team Lead). Assists students in budgeting and liquidation processes.

Qualifications

1. University degree in
Education, Leadership Development or Youth Ministry.

2. A minimum of three years
experience in education, leadership development or youth ministries.

3. Experience in young adult
ministry (college-age).

4. Ability to develop positive
and trusting cross-cultural relationships.

5. Excellent communication
skills (interpersonal, written, public speaking).

6. Ability to organize and
track large amounts of data.

7. Ability to contextualize
scholarly material for educational and training purposes.

8. Ability to use information
technology; knowledge of research applications; experience in the use of
the Internet and presentation software.

9. Intermediate knowledge of
English.

III. Training Specialist ( Code : TS)

Core Duties and Responsibilities

* Working within one's influence, serves as an advocate for
children around the world who live in poverty and are not able to speak
out for themselves. This includes being informed about the issues of
children and influencing others to care about children who are in need.

* Designs effective learning process. Participates in assessing
training needs (TNA). Designs and creates learning process. Creates
dynamic learning environment and coordinates project teams to meet
specific learning objectives. Network and resource link (co-facilitates
with local trainers). Works collaboratively with specialists to
organize, provide expertise and deliver subject matter.

* Contextualizes learning content. Contextualizes and delivers
globally and locally developed training. Develops training materials
and understands local context and corporate culture. Coordinates with
stakeholder to ensure relevancy and simplifies and transfers complex
concepts.

* Delivers learning opportunities. Delivers training on
different platforms/blended learning (i.e. local, remote, large group,
instructive, facilitative, computer-based training). Evaluates learning
processes and effectiveness and modifies training strategy and delivery
in response to feedback and evaluations. Delivers a variety of subject
matter contents. Ensures coordination of logistics of training events
and delivers learning opportunities for medium and larger groups.

Qualification:

* University degree in Adult Education, Training, Facilitation,
or related area of expertise.

* Four years experience in Adult Education, Training,
Facilitation or related area of expertise; with knowledge and experience
of child development and social research methods.

* Strong group facilitation skills.

* Experience in designing, implementing and evaluating training
programs in a way to meet others needs.

* Ability to facilitate multiple content subject matters through
multiple methodologies.

* Excellent verbal and written communication skills, especially
in small and medium sized groups.

* Computer proficiency, experience with the Internet,
applications of Microsoft Office and presentation and publication
software.

* Able to work collaboratively, cross-culturally,
inter-denominationally and cross- organizationally.

* Intermediate English skills are preferred.

IV. Program Evaluation and Research Specialist
(Code: PERS)

Job Summary

The Program Evaluation and Research Specialist plays a critical role in
supporting programmatic learning and accountability in the country
office. Designs and implements research and evaluation on behalf of the
Program Implementation Department. Supports global research projects
led by Program Development. Implements the Impact Evaluation Model and
serves as a resource on other issues related to research and evaluation.

Core Duties and Responsibilities

1. Working within one's influence, serves as an
advocate for children around the world who live in poverty and are not
able to speak out for themselves. This includes being informed about the
issues of children and influencing others to care about children who are
in need.

2. Conducts approved research projects. Develops
proposals to address research questions raised by the Program
Implementation or Field Leadership. Designs appropriate methodologies
for approved research projects. Oversees collection of data from
children, families, partners and community following approved research
design.

3. Performs analysis of data, providing both
descriptive and inferential statistics, as well as qualitative analysis,
that will allow for an enhanced understanding of the topic of
investigation. Prepares research reports documenting the findings of
research projects, including the impact of programs.

4. Supports two to three research initiatives
implemented in the country by managing data collection, entry and
transmission.

5. Conducts Program Evaluation using the methodology
and instruments prescribed in Program Impact Evaluation Model; the
Program Evaluation and Research Specialist will manage all aspects of a
participatory program evaluation process.

6. Serves as a resource for Program Implementation and
Field Leadership on issues related to research and evaluation. Support
the development and maintenance of a country strategic map providing a
graphic depiction of the geographic dispersion of needs and resources
within the country.

7. Consults with Program Implementation and supports
the development of evaluation methodologies for all three core
ministries. Assists Program Implementation in the collection and
analysis of data regarding program implementation. Supports Quality
Assurance as requested.\

Qualifications

1. A masters degree or equivalent experience in
Sociology, Anthropology, Education or related area with knowledge of
social research methods.

2. Three years experience in research methodology.

3. Experience in research in cross-cultural studies
of moral development, child development, public health or other topics
related to Compassion's program to children.

4. Knowledge and experience in child development.

5. Demonstrated ability to write a professionally
presented research report.

6. Ability to communicate and help management
understand and apply learning from research in a way that helps them
improve effectiveness.

7. Computer literate, experience with Internet, word
processing, database and presentation software.

8. Able to work cross-culturally.

9. Fluency in English is preferred.

10. Ability to prepare descriptive statistics to
summarize research findings and inferential statistics to draw
conclusions about the target population based on sample findings.

V. Human Resources Associate (Code: HRA)

Core Duties and Responsibilities:

1) Working within one's influence, serves as an advocate for
children around the world who live in poverty and are not able to speak
up for themselves. This includes being informed about the issues of
children and influencing others to care about children in need.

2) Assists the Sr. Human Resources Specialist by administrating the
routine activities of the following HR functions

a. Works with the hiring supervisors to manage and execute the hiring
process (recruiting, screening, interviewing & selecting) for the
Country Office.

b. Implements the Compensation and Benefits program. Maintains the
self-funed medical reimbursement records and balance. Serves as the
first contact person for addressing employees' benefits questions, new
employee benefits orientation, etc.

c. Implements the routine activities of PMP administration as well as
other complimentary Performance Management Programs.

3) Administrates the new employee orientation and blended learning
programs and makes recommendations for necessary changes.

4) Maintains and updates a summary of the labor laws of their
country.

5) Administrates the update of Country office Employee Handbook.
Serves as the first contact person to communicate policies to all
employees.

6) Conducts employee relations activities as assigned by the Sr.
Human Resources Specialist.

Knowledge, Skills and Abilities Required

1) Fundamental (2-3 years) generalist experience of Human Resources
principles and practices.

2) Sound judgment, decision-making skills and facilitation skills.

3) Capability to handle highly confidential information discreetly.

4) Good numerical aptitude and accuracy.

5) Good organizational skills. Ability to handle a heavy workload.
Must be detail-oriented.

6) Excellent verbal communication and interpersonal skills for
building support with in-house staff and relationships with external
business contacts.

7) Bilingual; able to speak and write in basic Business English.

8) Experience using Microsoft Office software applications and a
personal computer.

How to Apply:

Please put your current and expected salary & benefits in the CV then
send 'only' your application letter & CV to HRD email:
recruitment@id.ci.org Please put the code of position and your location
applied in the subject of your e-mail (for example : TS - Medan) and
please do not send any document of more than 1 MB.



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